Terms + Conditions

Our Standard Contract Terms

Deposit: A 50% non-refundable deposit is due on the signing of this contract to exclusively reserve the photographer’s services for the agreed upon event date.  If Lisa Chamberlin is not able to photograph the event, a replacement photographer will be provided, but if this is not acceptable to the client, the contract shall be made void and the deposit fully refunded.

Final Payment: Balance payable in full one week before event date.

Payment Terms: Payment can be made by check, money order, or major credit card. There is an additional 3% fee for credit card processing. Make checks and money orders payable to BUSTLE & TWINE.

Completion Schedule: Images will be posted online incrementally, beginning within approximately 72 hours after the event. Complete process of image editing, post-processing, printing, uploading and flash drive creation will be completed and shipped out/ postmarked approximately 3 to 4 weeks following the event.

Shipment of Package: The photographer shall assume all shipping costs of contents of the final package.

Copyright Issues: & Model Release: The images are the property of the client for personal use and for the purposes of the reproduction and giving of photographs to friends and relatives. The client hereby grants to Bustle & Twine the right to use and publish photographs of the client or in which the client may be included, for editorial, trade, or advertising, and to copyright the same.

Further Legal Language

Agreement/Jurisdiction: The person(s) whose signature(s) appear on this contract, known as "Client", agree that BUSTLE & TWINE, known as "Photographer", shall provide services to photograph their wedding and related events to the best of her abilities, in the manner described in this document. This is a binding contract which incorporates the entire understanding of the parties, and any modifications must be in writing, signed by both parties, and physically attached to the original agreement. The laws of the State of California shall govern this contract, and any resulting arbitration shall take place within San Francisco County, California. Client assumes responsibility for all collection costs and legal fees incurred by Photographer should enforcement of this contract become necessary. In the event that any part of this Agreement is found to be invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable. Any failure by one or both parties to enforce a provision of this Agreement shall not constitute a waiver of any other portion or provision of this agreement.  Bustle & Twine is a division of ONYX & ASH, INC.

Retainer and Payment: Client shall reserve the time and date of services by signing and returning this contract along with a non-refundable, non-transferable reservation retainer equal to 50% of the total photography fee. No date is reserved until the contract and retainer are received. The balance due for the photography services must be paid in full no less than 7 days before the event date. In the event Client fails to remit payment as specified, the Photographer shall have the right to immediately terminate this Agreement with no further obligation, retain any monies already paid, and not attend this event. Returned checks will be assessed a $50 non-sufficient funds fee, and all future purchases/payments must be paid by Cashiers Check. Unless the contract is canceled, the retainer fee shall be applied to the photography fee total.

Cancellation: If for any reason Client cancels this contract before the wedding date, Photographer will keep the retainer. Cancellation must be made in writing, signed by the contracted party, and sent via Certified Mail by the United States Post Office. If Client fails to supply written cancellation as specified before the wedding date or cancels within 30 days of the wedding date, Client shall be required to pay the full balance due.

Reschedule: In the event that Client reschedules the wedding and Photographer is able to rebook the original wedding date, Client will receive credit for all monies already paid. A new contract may be required. The new package price will reflect pricing in effect when the date change occurs. In the event that Client reschedules the wedding and Photographer is not able to rebook the original wedding date, Client forfeits the retainer but will receive a credit for all other monies paid. Credit may be applied to wedding coverage within one year of original date provided Photographer is available.

Liability: If Photographer or her agent is unable to perform any or all of the duties herein for any reason, including but not limited to, fire, transportation problems, acts of God, accident, illness, or technical problems, and if she cannot provide another competent professional, all money received by Photographer, minus expenses, will be returned to Client, and Photographer shall have no further liability with respect to this agreement. This limitation of liability also applies to any loss/damage of photographs or failure to deliver photographs for any reason. Liability for a partial loss of photographs shall be pro-rated based on the percentage of total. The sole remedy for any actions or claims shall be limited to a refund whose total amount cannot exceed the total monies paid by Client under this Agreement during the time preceding the date on which such liability arises.

Photo Flash Drives: Upon receipt of a photo flash drive, Client accepts all responsibility for archiving and protecting the photographs. Photographer does not permanently archive image files. Photographer is not responsible for the lifespan of any digital media provided or for any future changes in digital technology or media readers that might result in an inability to read flash drives provided. It is Client's responsibility to make sure that digital files are copied to new media as required.

Pricing: Services or merchandise not included in this initial contract will be sold at current price when an order is placed. All prices are subject to change at any time without notice. Credit vouchers have no intrinsic cash value and may only be applied toward merchandise purchased from Photographer.

Responsibilities: Unless agreed upon in advance, BUSTLE & TWINE shall be the exclusive photography team retained for the event. Videographers and other vendors as well as semi-professional photographers must not obstruct or interfere with the official photography. Guests may take photos, but it is the responsibility of Client to prevent family and friends from interfering with Photographer's duties. Photographer is not responsible for compromised coverage due to causes beyond her control such as other people's camera or flash, the lateness of the bride, groom, family members and bridal party members or other principles, weather conditions, schedule complications, rendering of decorations, or restrictions of the venues or officiate. Photographer is not responsible for existing backgrounds or lighting conditions which may negatively impact or restrict the photography coverage. Client agrees to confirm the schedule one-week prior to the event. Notification of any changes in schedule or location must be made in a timely manner. Changes can be made by phone with a follow-up email for documentation. If email is sent, confirmation of receipt must be obtained.

Coverage: Photographer will provide coverage for the dates, locations and continuous hours specified in this Agreement. Additional coverage hours may be added by agreement on the wedding day and must be paid in full before any photos or products are released to the Client. Every reasonable effort will be made to take requested pictures, but no specific pose or photograph can be promised. Any lists supplied will be used for organizational purposes only. Images determined by the photographer to be substandard or duplicated may be edited out. The Photographer will use her professional judgment and sole discretion to select which photos to deliver. Such selection shall constitute all images that will be made available to Client.

Image Processing/Printing: Unless agreed upon prior to any editing work, high-resolution flash drives and/or proof sets may contain a mixture of color, black and white, and selective color images. Limited color correction and/or retouching are included at Photographer's discretion. Client may request further changes for an additional charge, if deemed necessary by Photographer. Photographer is not responsible for any prints that are not ordered directly from her. For best results, clients with the high-resolution files should order their prints through a reputable lab.

Copyright: All photographs taken by BUSTLE & TWINE are their property, will remain their property and are protected by United States Copyright Laws (USC Title 17). Client hereby waives any claims for ownership, income, editorial control and use of the images. Violators of this federal law will be subject to its civil and criminal penalties.

Reproduction: BUSTLE & TWINE grants Client the right to reproduce the images provided for their personal use only and does not allow the photos to be altered, sold or published. Client may reproduce images on any medium for personal use, not limited to prints, and may share freely on social networks and with friends and relatives.